Air freight forwarding for worldwide imports and exports

If your goods need to reach their destination quickly, the entire transport chain matters. As an air freight forwarder, Dörrenhaus plans your imports and exports in line with delivery date, product type and budget. Collection, air transport, customs clearance and delivery all dovetail into the agreed scope of services.

Your air freight forwarding company when delivery deadlines are crucial

A missing spare part, urgently needed components, or a delivery for the trade: In time-critical shipments, it matters when the goods actually arrive at the recipient. A premature departure alone is not enough.

Dörrenhaus approves the shipment with the pre- and post-delivery steps. We check flight connections, transport capacities, documents, and the subsequent delivery. Depending on the requirements, direct loading, bulk cargo, express, partial or full charter, and combined sea-air transport are available.

As air freight forwarding company, we support importers, trading companies and medium-sized industry with individual urgent deliveries as well as with recurring cargo flows. You discuss your requirements with our contact person, who will coordinate the organization of your shipment. 

What does an air freight forwarding company do?

An air freight forwarding company organizes the transport of goods by plane and the associated logistical steps. Depending on the order, this includes selecting the flight route, collecting the goods, preparing transport documents, clearing customs, and transporting them to the recipient; the airline responsible for the flight will carry out this process.

Air freight import and export: from Asia to America

For air freight from China to Germany as well as connections with India, Japan, the USA, Mexico or Dubai, we coordinate the flight route with your procurement or delivery planning. We also take into account additional connections, for example to South America, in accordance with your transport needs.

In the case of imports, coordination between the supplier, the departure airport, customs clearance, and delivery is the focal point. In the case of exports, our air freight forwarding company supports the preparation in Germany and the coordination with partners in the destination country.

Our services and solutions for your air freight

Air freight costs: What matters for your offer

Air freight costs depend, among other things, on route, capacity, type of goods, service, and weight subject to freight charge. In addition, depending on the offer, there are pick-up, handling, security, and fuel surcharges., Customs clearance And delivery. A single kilo price therefore does not account for the entire cost.

Volumetric weight and freight-bearing weight

In air freight, the higher weight is usually calculated using the actual gross weight and Volumetric weight calculated. The Volumetric weight takes into account the space requirements of your packaged goods.

Example with the usual calculation factor of 6,000:
120 × 80 × 100 cm ÷ 6,000 = 160 kg Volumetric weight

If this package actually weighs 80 kg, then 160 kg would be significant under this assumption for the freight rate. The applicable tariff conditions must be taken into account in each case.

Therefore, for a comparable offer, our air freight forwarding company needs dimensions and gross weights of all packages as well as the desired services. We will discuss with you which cost items are included in the requested transport solution.

This is how our air freight forwarding company organizes your transport

A reliable process begins with the date of goods preparation and the required delivery date. Based on this, Dörrenhaus plans the individual steps of your air cargo.

1. Clarify requirements and shipment details

They provide us with the pickup and delivery location, the product description, the packaging units, dimensions, weights, and deadlines. In addition, they include the agreed delivery terms and any special requirements regarding packaging or handling.

2. Adjust the connection and performance specifications

We examine the appropriate flight connection and possible alternatives. This determines which sections our air freight forwarding company will handle and whether additional warehousing or delivery services are required.

3. Prepare for pick-up, documents and check-in

We coordinate the goods takeover and agree on the necessary documents with you. The customs clearance and the handover to the airline are prepared in accordance with the order.

4. Coordinate arrival and onward transport

At the destination, the agreed handling and delivery steps are followed. Status information supports coordination with your team and the recipient. If necessary, storage or picking complements the transport chain.

5. Air Freight Tracking: Track shipment via AWB

You want to check the status of your air cargo shipment? Through the external track-trace service, you can use your airline AWB number to access the respective airline’s shipment tracking. For supported airlines, the appropriate tracking query is automatically selected based on the number.

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FAQ

Air freight can, for example, be suitable for urgent replacement parts, production components, or time-sensitive deliveries. What matters is the ratio between transport costs and the economic benefit of an earlier arrival. For dangerous goods, temperature-sensitive or exceptionally large items, our air freight forwarding company must separately examine the transport options.

The total duration of the service includes more than the flight itself: pick-up, goods receipt, check-out, possible transfers and delivery. Therefore, a specific estimate depends on the route, the availability of goods, capacity, and scope of services. Dörrenhaus coordinates the planning with the desired date at the recipient’s location.

Typically, a commercial invoice, packing list, and the necessary customs declarations are required. The Air Waybill, or AWB, is the air cargo document. Depending on the goods and destination country, additional proofs or approvals may be required. Our air freight forwarding company will discuss the specific documentation requirements with you.

For air transport, cross-border clauses such as FCA, CPT, CIP or DAP are applicable. These specify, among other things, obligations, costs and the transfer of risk between the buyer and seller. The appropriate clause and a precisely designated location are important. For more information, see our Post.

Dörrenhaus examines express solutions for particularly urgent shipments. Whether such a shipment is possible and advisable depends, among other things, on the route, pick-up time, type of goods, and available capacities. Therefore, please specify the latest required delivery date when contacting our air freight forwarding company.

Speak with a logistics expert

Would you like to learn more about how we can help your company reach new heights? Fill out the form below, and we will contact you for a non-binding discussion.

contact

Melanie Schuster
Sales Manager

+49 2051 2808 45
anfragen@doerrenhaus.com

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