Customs inspection

Most important part of Customs clearance

The customs inspection is a measure ordered by the customs office and an important part of freight transport. Particular reasons for a customs inspection can include doubts about the customs declaration, surveillance or suspicion of smuggling or trademark violations.

During the customs inspection, your goods are checked by customs, more precisely by a clearance officer, in terms of quantity, quality or stability of value . Both samples (partial inspection) and the complete inventory (full inspection) can be the subject of the inspection. It may also happen that you have to unpack a certain selection of goods, which is often at the expense of them.

Obligations during a customs inspection

Obligation to provide evidence

You must ensure that your goods are transported to the place of customs inspection and unpacked on site. The responsibility and costs are not assumed by the customs office.

Obligation to tolerate

The removal of samples by the customs authorities must be tolerated and does not entitle you to any compensation.

Obligation to provide information and proof

All required information and documents must be presented to the customs office upon request.

Customs inspection process

  1. Beforehand: You need to prepare in advance for your customs inspection. Provide your inventory clearly and ensure that all necessary documents such as contract documents, transport documents or payment transaction documents are ready.
  2. Meantime: During the customs inspection you have to unpack and then repackage goods. You are under enormous time pressure because you are only allowed to move your goods again once the customs findings have been received.
  3. Afterward: After the customs inspection, the customs findings are made. This is noted on the customs declaration and digitally in the ATLAS procedure.
  4. After the customs inspection is before the customs inspection: A customs inspection can be quick or lengthy. Learn from your mistakes and write them down after the customs inspection so that next time you can have your goods cleared more quickly and optimize the processes.

We take care of the customs inspection for you

A customs inspection can be extremely stressful. Unpacking and packing goods causes time pressure for many entrepreneurs, which often means that something goes wrong or is damaged. With us at Dörrenhaus we can take away the stress , as we act quickly, carefully and cautiously with our expertise and many years of experience .

We help you with the preparation and follow-up as well as optimize your customs clearance processes, so that you can concentrate on your main business in a relaxed manner. Meanwhile, Dörrenhaus ensures that the logistics chain of your goods is not unnecessarily delayed despite customs procedures and inspections.

If requested, we can take care of the unloading and loading of the goods and containers for your customs inspection. Dörrenhaus then packs the goods again professionally and seals the containers reliably. Of course, we are also happy to take care of the follow-up and optimization of the customs inspection.

Upon request, the goods can also be stored in our customs warehouses, taken to the nearest logistic hub or sent directly to the destination. The containers are stored safely with us. We handle your goods professionally and leniently . The advantages of customs inspection by Dörrenhaus are, in particular, the short response time and the low and clear costs for you.

Our services - Your benefit

  • Short response time to accept the containers
  • The container is in our care
  • Moderate shipping costs and storage fees
  • Customs inspection costs are clear and plannable
  • Costs for unloading and loading depend on the meters unloaded
  • Goods do not have to be ready to hand right at the door
  • Quick customs inspection after application
  • There are no waiting times for trucks and chassis at the customs office
  • The goods are clearly visible and within reach for customs inspection

FCL- & LCL containers

LCL containers

Dörrenhaus has been active in logistics and forwarding for years. Our specialties are the transport of goods withinEurope, but also inChinaandEastern Europe. Our network and our partners are represented internationally.

We find individual, tailor-made transport solutionsfor you, whether in the air, on water or on land. If requested, we can also take care of customs inspections for your LCL shipments. After unloading, our professional team prepares the general cargo shipments from the collection containers. ​

If requested, our employees are available to the customs officer during the inspection. The LCL shipments are then professionally packaged again and, if necessary, sent on or stored safely in our high-quality warehouses . Don't be afraid to contact us even if you have short-term inquiries. Together we will find the right solution for your needs!

If you have any questions or need advice, please do not hesitate to contact us. We provide tailor-made individual solutions!!

FCL containers

Dörrenhaus takes care of the customs inspections of the FCL containers for you. If requested, our staff will prepare the goods and open the packaging for customs officials if necessary. The FCL container is then properly closed.

Depending on the further procedure, the FCL containers can be easily and safely stored in our warehouses for the short and long term or can be prepared for further shipping.

The on-site customs inspection of FCL containers at Dörrenhaus has advantages for you such as the ability to react spontaneously, the low costs and the professional and safe handling of your goods. If you have any questions, please contact Dörrenhaus directly, we will provide individual solution concepts!